The OverheardFebruary 18, 2026via One Useful Thing (Ethan Mollick)
A Guide to Which AI to Use in the Agentic Era
Why it matters
As AI moves beyond conversational interfaces into autonomous agents, leaders need new frameworks for selecting the right AI tools for specific business functions rather than defaulting to general-purpose chatbots.
Key signals
- AI evolution from chatbots to agentic workflows
- Guide framework for AI tool selection
- Shift from general-purpose to function-specific AI deployment
The hook
Everyone is focused on chatbots. Nobody is talking about how to choose AI for actual business workflows.
It's not just chatbots anymore
Relevance score:75/100