AgentsThe story, in brief

21 Things We Announced at Dreamforce 2026

Salesforce shipped 21 Agentforce updates at Dreamforce 2026 — production agents now handle multi-step goals. Here's what changed for operators.

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AI agents and the coordination of work.AI illustration by KeyNews
The KeyNews take

Why it matters

Salesforce's Dreamforce 2026 announcements materially expand Agentforce's autonomous workflow capability, moving from single-task to long-horizon agent execution. Practitioners need to evaluate whether the new tools (agent goal-chaining, optimization, production-readiness features) change their deployment timelines or architecture decisions.

The key facts

6 to know
  1. 21 announced features across Agentforce platform

  2. Focus on long-term goal handling for production agents

  3. New tools for agent optimization

  4. Dreamforce 2026 event (Sep 28, 2026)

  5. No specific pricing, quota, or region restrictions disclosed in announcement

  6. GA status of individual features not specified in brief

Go to the source

Salesforce Blogsalesforce.com

Publisher excerpt: From agents that tackle long-term goals to new tools for optimizing your Agentforce, Dreamforce 2026 was all about taking production agents to the next level.
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