ToolsJuly 28, 2026via Salesforce Blog
3 Ways to Connect Agentforce Agents and Slackbot to External MCP Servers
Why it matters
Salesforce is expanding Agentforce's capability to connect with external MCP servers, reducing vendor lock-in and enabling enterprises to build agent workflows across their entire tech stack. This is a critical infrastructure move for the emerging agent economy.
Key signals
- Agentforce agents can now authenticate and connect to external MCP servers
- Slackbot integration with external systems now possible
- Authentication and authorization patterns for cross-org agent workflows documented
- Published July 28, 2026
- Reduces Salesforce org dependency for agent-driven workflows
- Agentforce agents now support external MCP (Model Context Protocol) server connections
- Slackbot integration with external systems enabled
- Authentication and authorization design for cross-org system access
- Feature addresses enterprise need for multi-system agent orchestration
The hook
Salesforce just unlocked external system integrations for Agentforce agents—no more walled gardens.
Design authentication and authorization to allow Agentforce agents and Slackbot to connect to external systems outside your Salesforce org.