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5 Reasons to Upgrade Your Agent to Agent Script

Salesforce is quietly pushing developers away from legacy Agentforce. Here's what that means for your agent stack.

Illustration of independent geometric mechanisms passing paper tasks along branching amber tracks.
AI agents and the coordination of work.AI illustration by KeyNews
The KeyNews take

Why it matters

Salesforce is deprecating its legacy Agentforce Builder in favor of a new Agent Script-powered system, signaling a shift in how enterprises will build and deploy AI agents. This matters for CRM leaders and enterprise AI architects making tool choices.

The key facts

7 to know
  1. New Salesforce Agentforce Builder powered by Agent Script

  2. Migration required from legacy Agentforce Builder

  3. Published July 21, 2026

  4. Official Salesforce product guidance (not feature announcement with adoption data)

  5. Salesforce released new Agentforce Builder powered by Agent Script

  6. Migration path available for existing legacy Agentforce Builder deployments

  7. Product positioning focuses on developer experience improvements

Go to the source

Salesforce Blogsalesforce.com

Publisher excerpt: If you built your agent in the legacy Agentforce Builder, here's why (and how) to move it to the new builder powered by Agent Script.
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