WorkThe story, in brief
74% of workers ask AI questions instead of colleagues - with potentially serious consequences
74% of workers now bypass their colleagues for AI. Organizations are unprepared for what comes next.
The KeyNews take
Why it matters
AI is fundamentally reshaping workplace social structures and knowledge-sharing patterns. Organizations that don't adapt risk losing institutional knowledge, mentorship, and team cohesion — even as productivity metrics improve.
The key facts
7 to know74% of workers ask AI questions instead of colleagues
Employees spending less time seeking peer help
Identified risk: loss of mentorship and knowledge transfer
Identified risk: organizational knowledge fragmentation
Study-based finding on changing workplace behavior
Risk: institutional knowledge loss and reduced peer mentorship
Organizational adaptation required for workforce management
Go to the source
ZDNet AIzdnet.com
Publisher excerpt: A series of studies revealed that employees are spending less time asking their coworkers for help. Here's how that tactic could backfire and how organizations need to adapt.