“Who we are shapes what we say and how we say it”
Bias in AI conversations isn't just a tech problem. It's a human problem that's reshaping how we build voice assistants.

Why it matters
Research into inclusive conversational AI highlights how demographic factors influence human-AI interactions, suggesting companies need to redesign AI systems to account for cultural and linguistic diversity rather than assuming one-size-fits-all approaches.
The key facts
4 to knowAmazon Research Award recipient
Focus on inclusive human-AI conversational experiences
Research by Shrikanth Narayanan at USC
Emphasis on demographic influence on AI interactions
Go to the source
Amazon Scienceamazon.science
Publisher excerpt: Amazon Research Award recipient Shrikanth Narayanan is on a mission to make inclusive human-AI conversational experiences.

