A Guide to Which AI to Use in the Agentic Era
Everyone is focused on chatbots. Nobody is talking about how to choose AI for actual business workflows.

Why it matters
As AI moves beyond conversational interfaces into autonomous agents, leaders need new frameworks for selecting the right AI tools for specific business functions rather than defaulting to general-purpose chatbots.
The key facts
3 to knowAI evolution from chatbots to agentic workflows
Guide framework for AI tool selection
Shift from general-purpose to function-specific AI deployment
Go to the source
One Useful Thing (Ethan Mollick)oneusefulthing.org
Publisher excerpt: It's not just chatbots anymore