WorkThe story, in brief
Agent-Washing: The Most Expensive Standing Ovation In Tech
Everyone is focused on agent demos. Nobody is talking about agent-washing—the tech theater that costs companies millions when reality hits.
The KeyNews take
Why it matters
A critical examination of overhyped AI agent deployments that fail in production, raising questions about how enterprises evaluate and adopt agent technology amid inflated vendor claims and regulatory risk.
The key facts
5 to knowArticle critiques gap between agent demos and operational reality
Addresses hidden costs: failed runs, unexplainable decisions, regulatory scrutiny
Published in Forbes Tech Council (opinion/commentary platform)
Warns against demo-driven decision-making in agent adoption
Raises governance and accountability concerns for deployed agents
Go to the source
Forbes Innovationforbes.com
Publisher excerpt: The applause is the easy part. The cost shows up later in the failed runs, the decision nobody can explain and in the regulator who does not care how good the demo looked.