WorkThe story, in brief

AI agents are not your “coworkers”

Your company is calling it a 'coworker.' MIT says that's the wrong mental model—and it matters for how you deploy AI agents.

Illustration of independent geometric mechanisms passing paper tasks along branching amber tracks.
AI agents and the coordination of work.AI illustration by KeyNews
The KeyNews take

Why it matters

As companies anthropomorphize AI agents by naming them and treating them as team members, there's a critical gap between how organizations frame AI and how these systems actually function. This piece challenges the narrative that's driving enterprise AI adoption decisions.

The key facts

4 to know
  1. Published in MIT Technology Review's The Algorithm newsletter

  2. Focus on organizational framing and adoption language around AI agents

  3. Challenges anthropomorphization of AI tools in workplace settings

  4. Explores the gap between how companies market AI agents vs. their actual capabilities and limitations

Go to the source

MIT Technology Reviewtechnologyreview.com

Publisher excerpt: This story originally appeared in The Algorithm, our weekly newsletter on AI. To get stories like this in your inbox first, sign up here. Imagine coming in to work to learn that a new underling will report to you. The worker is not a person but an AI tool—one that your company nonetheless calls…
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