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AI agents: High effort, low return

37% of companies see positive EBIT from AI. McKinsey's latest survey reveals why agent deployments are draining budgets faster than they're delivering returns.

Illustration of independent geometric mechanisms passing paper tasks along branching amber tracks.
AI agents and the coordination of work.AI illustration by KeyNews
The KeyNews take

Why it matters

McKinsey's 2026 Technology Trends Outlook documents a widening gap between AI adoption (89% of enterprises) and economic impact (37% report positive EBIT). Agent deployments consume 5–30× more compute than chatbots, causing 93% of companies to exceed AI budgets. Only 25% of software teams achieved significant productivity acceleration; 30% saw productivity decline. The finding reframes the agent opportunity: maturity and better tooling (LangGraph, improved Claude/OpenAI agents) are closing the gap, but current deployments show quality, trust, and workflow redesign matter more than code volume.

The key facts

11 to know
  1. 89% of enterprises use AI regularly; only 37% report positive EBIT impact

  2. Agent workflows require 5–30× more compute than typical chatbot queries

  3. 93% of surveyed companies exceeded AI budgets due to agent resource demands

  4. Only 25% of companies using AI agents for software development achieved significant acceleration (≥2× productivity for >25% of teams)

  5. 80% of developers saw ~3% productivity gains; top 20% saw 55% gains

  6. 30% of companies saw productivity decline after deploying coding agents

  7. Programming activity increased 180% with AI tools; published releases increased only 30%

  8. 46% of developers actively distrust AI tool accuracy; 3% have great confidence

  9. Investments in agent-based software development solutions: ~$5B in 2025; >$61B in H1 2026 (driven partly by SpaceX's $60B Cursor acquisition)

  10. Job postings for agent-related roles increased 221% between 2024 and 2025

  11. METR benchmark: Claude Opus 4.6 estimated at 12-hour task horizon for software engineering (refers to human task duration, not AI processing time)

Go to the source

CIOcio.com

Publisher excerpt: AI has arrived in the business world — and the results are thus far underwhelming. According to McKinsey, 89% of companies now use AI regularly, and the majority are at least experimenting with AI agents. However, a significant gap remains between usage and economic success. “We find that only 37%…
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