AI sentiment is turning sour as employee reviews reveal growing frustration across the workforce
Positive AI sentiment at work just dropped from 81% to 43%. Insurance claims workers rate it almost entirely negative.
Why it matters
AI workforce sentiment has sharply deteriorated across industries. Practitioners deploying AI tools face mounting employee resistance driven not just by job-loss fears but by forced adoption, surveillance, and unrealistic productivity mandates—a concrete read on adoption friction.
The key facts
4 to knowPositive AI comments in Glassdoor reviews dropped from 81% (2019) to 43% (2026)
Executives rate AI mostly positive; insurance claims workers rate it almost entirely negative (stark divide by role and seniority)
Primary complaints: job loss fear, forced adoption, workplace surveillance, unrealistic productivity expectations
Data source: Glassdoor employee review analysis
Go to the source
The Decoderthe-decoder.com
Publisher excerpt: An analysis of Glassdoor reviews shows that positive AI comments have dropped from 81 to 43 percent since 2019. Executives rate AI mostly positive, while insurance claims workers rate it almost entirely negative. Fear of job loss is just one complaint among many. Forced adoption, surveillance, and…