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Americans Use AI More But Trust It Less, Research Finds

Nearly 50% of Americans now use AI chatbots. But 40% predict negative societal impact—trust in both government and industry is collapsing.

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The KeyNews take

Why it matters

Public sentiment on AI is bifurcating: adoption is climbing while confidence in governance and corporate stewardship is eroding. This matters for founders and investors betting on consumer AI products and policy roadmaps.

The key facts

7 to know
  1. Nearly 50% of U.S. adults now use AI chatbots

  2. 40% of Americans predict negative societal impact from AI

  3. Trust in government and industry handling of AI is declining

  4. Published June 22, 2026

  5. Nearly 50% of U.S. adults use AI chatbots

  6. 40% predict negative societal impact from AI

  7. Trust in government and industry eroding

Go to the source

Forbes Innovationforbes.com

Publisher excerpt: Research finds that nearly half of U.S. adults now use AI chatbots, but skepticism is rising. 40% predict negative societal impact as trust in government and industry erodes.
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