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Applied AI: Why Building AI Agents Requires a New Playbook

Nobody is talking about this: building AI agents isn't about better models—it's about a completely different playbook.

Illustration of independent geometric mechanisms passing paper tasks along branching amber tracks.
AI agents and the coordination of work.AI illustration by KeyNews
The KeyNews take

Why it matters

As enterprises move from LLM experimentation to agent deployment, architectural and operational practices must fundamentally shift. This practitioner guide captures the strategic shift required for leaders scaling beyond chatbots.

The key facts

8 to know
  1. Practitioner-focused guidance on agent architecture patterns

  2. Implied shift from model-centric to agentic-centric development

  3. Source: Salesforce (enterprise AI stakeholder)

  4. Published April 2026 (timely for active agent adoption wave)

  5. Practitioner's guide positioning (suggests field-tested patterns emerging)

  6. Focus on agentic era as distinct phase from current LLM deployment

  7. Salesforce authorship signals enterprise adoption curve inflection

  8. Published April 2026—suggests agentic patterns are now mature enough to codify

Go to the source

Salesforce Newsroomsalesforce.com

Publisher excerpt: A practitioner's guide to the agentic era
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