Beyond the Wave: What Customers Really Think About Autonomous Testing Platforms
37 enterprise customers. That's how many Forrester interviewed about AI-powered testing platforms—and the results show a reality check brewing.

Why it matters
Enterprise adoption of autonomous testing platforms shows mixed results, indicating the gap between AI tool promises and real-world implementation challenges that IT leaders need to navigate.
The key facts
4 to know37 enterprise customers surveyed
Forrester report: 'Buyers Guide: How Customers Experience Autonomous Testing Platforms'
Uneven adoption patterns reported
Real progress documented but with tempered expectations
Go to the source
Forrester Blogforrester.com
Publisher excerpt: We spoke with 37 enterprise customers using Autonomous Testing Platform tools. The findings, published in our new report, “Buyers Guide: How Customers Experience Autonomous Testing Platforms,” reveal a nuanced picture: real progress, tempered by uneven adoption and evolving expectations.

