Chat SDK adds Twilio adapter support
Chat SDK now reaches 6 messaging platforms. Teams can build SMS bots across Slack, Discord, Teams, Telegram, WhatsApp—and now Twilio.
Why it matters
Developers gain a unified interface to deploy AI chat agents across SMS/MMS channels via Twilio, reducing fragmentation and accelerating time-to-deploy for conversational AI products.
The key facts
11 to knowTwilio adapter added to Chat SDK's multi-platform support
Now supports: Slack, Discord, GitHub, Teams, Telegram, WhatsApp, SMS/MMS
Supports SMS and MMS bots with direct messages, inbound media, and message history
Low-level voice helpers included via TwiML primitives for voice call handling
Limitations: modals, buttons, reactions not supported; cards display as plain text
Single-codebase deployment model across messaging channels
Twilio adapter joins existing Slack, Discord, GitHub, Teams, Telegram, WhatsApp support
New capabilities: SMS/MMS bots, direct messages, inbound media, message history via Messages API
Voice call handling enabled through TwiML primitives
Limitations: no modals/buttons/reactions, cards render as plain text, media requires public URLs
Published June 2, 2026 (Vercel changelog)
Go to the source
Vercel Blogvercel.com
Publisher excerpt: Chat SDK now supports Twilio, extending its single-codebase approach to Slack, Discord, GitHub, Teams, Telegram, and WhatsApp with the new .Twilio adapter Teams can build SMS and MMS bots that handle direct messages, inbound media, and message history through the Messages API. The adapter also…
