ToolsThe story, in brief

Data 360 Headless: Extend the Power of Data 360 to Any Agent, App, or Dev Tool

Salesforce Data 360 goes headless: Claude and other agents can now query live Salesforce orgs directly.

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AI agents and the coordination of work.AI illustration by KeyNews
The KeyNews take

Why it matters

Salesforce is unbundling Data 360 from its own platform, making customer data accessible to third-party agents and dev tools. This shifts how enterprises will route data queries — no longer locked into Salesforce's UI or workflows.

The key facts

9 to know
  1. Data 360 Headless API now available

  2. Claude demonstrated querying live Salesforce org in production scenario

  3. Extends to 'any agent, app, or dev tool' (not just Salesforce products)

  4. August 2026 announcement

  5. Salesforce Data 360 Headless launched

  6. Enables Claude (and other agents/apps/dev tools) to query live Salesforce orgs

  7. Live demo at Salesforce event in Chicago showing real queries against real data

  8. Removes need for custom connectors

  9. Published August 20, 2026

Go to the source

Salesforce Blogsalesforce.com

Publisher excerpt: A couple of months ago, I stood on a stage in Chicago and let Claude talk to a live Salesforce org in front of a room full of practitioners. Real queries, real data.…
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