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'Engine room' workers being left behind, says PwC

PwC study: 70% of staff lack AI skills while companies chase quick wins with frontrunners.

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The KeyNews take

Why it matters

Workforce capability gaps are widening as organizations concentrate AI investment in elite teams, leaving the majority of employees—the 'engine room'—without foundational AI literacy. This creates operational risk and limits enterprise adoption velocity.

The key facts

8 to know
  1. PwC report identifies majority of workforce ('engine room' workers) being left behind in AI upskilling

  2. Companies prioritizing front-runners and high-performers over broad-based skill development

  3. Skill gap identified as a barrier to enterprise AI adoption and deployment at scale

  4. Published Sep 29, 2026

  5. PwC study identifies disparity between frontrunner and majority staff AI skill investment

  6. Focus on 'engine room' workers — operational, non-specialist roles — being neglected

  7. Companies concentrating upskilling on visible roles while majority lack necessary AI competencies

  8. Published: September 29, 2026

Go to the source

ITProitpro.com

Publisher excerpt: Companies are tending to focus on front-runners and are failing to give the majority of their staff the skills that they need
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