Genesys CIO Trevor Schulze on why AI governance is just governance - and identity is what really matters
A CIO running AI products says the real governance problem isn't AI—it's identity.

Why it matters
An enterprise leader's perspective on why AI governance frameworks miss the point: identity and access control are the actual bottleneck for deploying AI at scale in organizations.
The key facts
7 to knowGenesys CIO Trevor Schulze
AI governance framed as extension of existing governance, not a new domain
Identity management identified as critical infrastructure for AI deployment
Practitioner perspective from a company building AI products
AI governance framed as standard governance problem, not novel AI problem
Identity infrastructure positioned as the critical control layer
Practitioner perspective from a company shipping AI products
Go to the source
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Publisher excerpt: Genesys CIO Trevor Schulze runs the products his company builds. His take on AI governance as a practitioner is that it's not really AI governance at all - it's just governance, and identity is where the real work needs to be done.