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Genesys CIO Trevor Schulze on why AI governance is just governance - and identity is what really matters

A CIO running AI products says the real governance problem isn't AI—it's identity.

Illustration of two anonymous hands arranging task cards around an amber tool on a shared desk.
People, judgement and the changing nature of work.AI illustration by KeyNews
The KeyNews take

Why it matters

An enterprise leader's perspective on why AI governance frameworks miss the point: identity and access control are the actual bottleneck for deploying AI at scale in organizations.

The key facts

7 to know
  1. Genesys CIO Trevor Schulze

  2. AI governance framed as extension of existing governance, not a new domain

  3. Identity management identified as critical infrastructure for AI deployment

  4. Practitioner perspective from a company building AI products

  5. AI governance framed as standard governance problem, not novel AI problem

  6. Identity infrastructure positioned as the critical control layer

  7. Practitioner perspective from a company shipping AI products

Go to the source

diginomicadiginomica.com

Publisher excerpt: Genesys CIO Trevor Schulze runs the products his company builds. His take on AI governance as a practitioner is that it's not really AI governance at all - it's just governance, and identity is where the real work needs to be done.
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