WorkThe story, in brief

Hackers hijacked high-profile Instagram accounts by simply asking Meta's AI chatbot to change the email

Meta's AI chatbot just became a skeleton key. High-profile accounts—including Obama's—hijacked in seconds. Two-factor authentication? Bypassed.

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The KeyNews take

Why it matters

AI-powered customer support systems are becoming attack vectors when built without proper identity verification safeguards. This is a cautionary tale for any company deploying AI agents in security-critical workflows.

The key facts

5 to know
  1. High-profile accounts compromised including Obama White House Instagram

  2. Attack vector: AI support chatbot changed account email address on request

  3. Two-factor authentication was completely bypassed

  4. Meta patched the flaw but researchers report new exploits already circulating on Telegram

  5. Published June 2, 2026

Go to the source

The Decoderthe-decoder.com

Publisher excerpt: Hackers took over prominent Instagram accounts, including the Obama White House page, by simply asking Meta's AI support chatbot to change the email address on file. Two-factor authentication was bypassed entirely. Meta has patched the flaw, but security researchers say another exploit is already…
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