AgentsThe story, in brief
How avatarin built a 24/7 retail agent with GPT-Realtime
Not a pilot. 30,000 shoppers used Yamada Denki's 24/7 AI agent in two weeks—92% satisfaction.
The KeyNews take
Why it matters
Real-world agent deployment at scale shows GPT-Realtime's viability for customer-facing autonomy. A major retailer moving from experimental to live production changes how practitioners budget for agent infrastructure.
The key facts
6 to know30,000 users in first two weeks of deployment
92% positive survey response rate
24/7 multilingual support via GPT-Realtime
Yamada Denki (major Japanese retailer) production deployment
Two-week time-to-production window
Built on OpenAI GPT-Realtime
Go to the source
OpenAI Blogopenai.com
Publisher excerpt: avatarin uses OpenAI’s GPT-Realtime to give Yamada Denki shoppers 24/7 multilingual support. In two weeks, 30,000 people used the agent and 92% of survey responses were positive.