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ToolsThe story, in brief

How BBVA is scaling AI from pilot to practice across the org

Not a pilot. BBVA deployed ChatGPT Enterprise across the org—20,000+ custom GPTs, 80% efficiency gains.

Reporting by OpenAI Blog 1 min brief
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The KeyNews take

Why it matters

Enterprise AI adoption is moving from proof-of-concept to scaled deployment. BBVA's case demonstrates how large financial institutions are operationalizing LLMs across workflows, signaling confidence in production readiness and ROI.

The key facts

9 to know

  1. BBVA embedded ChatGPT Enterprise into daily operations

  2. Created 20,000+ custom GPTs

  3. Achieved up to 80% efficiency gains

  4. Measurable employee hour savings reported

  5. Published by OpenAI (official customer case study)

  6. BBVA embedded ChatGPT Enterprise into daily workflows

  7. Created 20,000+ custom GPTs internally

  8. Saved measurable employee hours per week

  9. Deployment spans across the organization (not pilot-stage)

Go to the source

OpenAI Blogopenai.com

Publisher excerpt: BBVA is embedding ChatGPT Enterprise into daily work, saving employee hours each week, creating 20,000+ custom GPTs, and achieving up to 80% efficiency gains.
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