How Intuit built an agentic disaster recovery assistant with Amazon Bedrock
Not a pilot. Intuit deployed AI agents across production failovers—turning plain-language requests into audited, policy-compliant infrastructure commands.
Why it matters
Real agent deployment in mission-critical infrastructure (disaster recovery) shows how enterprises are moving beyond chatbots to autonomous systems that execute multi-step, safety-gated workflows. The audit trail and policy compliance layer is the blueprint other ops teams will copy.
The key facts
12 to knowIntuit built EWOK Agent on Amazon Bedrock
Agent handles production failovers from plain-language requests
Every action is audited and policy-compliant
Use case: disaster recovery at scale
On-call engineers interact via natural language
Safety mechanisms built into the agentic loop
Intuit built EWOK Agent for disaster recovery on Amazon Bedrock
Agent executes production failovers from natural-language requests
System maintains full audit trail and policy compliance
On-call engineers trigger complex workflows via plain-language interface
Demonstrates agent safety and governance in production at scale
Uses Amazon Bedrock as the underlying platform
Go to the source
AWS Machine Learning Blogaws.amazon.com
Publisher excerpt: Disaster recovery at scale is hard. Learn how Intuit built EWOK Agent, an agentic disaster recovery assistant on Amazon Bedrock that lets on-call engineers run production failovers from a plain-language request while keeping every action audited, policy-compliant, and safe.