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How KTern.AI built agentic AI for SAP on Amazon Bedrock AgentCore

Not a pilot. KTern.AI deployed multi-agent orchestration across SAP enterprises using Amazon Bedrock AgentCore.

Illustration of independent geometric mechanisms passing paper tasks along branching amber tracks.
AI agents and the coordination of work.AI illustration by KeyNews
The KeyNews take

Why it matters

Enterprise AI is moving from chatbot experimentation to production agentic systems. This case study shows how a SaaS platform evolved its architecture to coordinate specialized agents with persistent context—a template for the next wave of AI product builds.

The key facts

10 to know
  1. KTern.AI migrated from traditional SaaS to agentic AI platform

  2. Built on Amazon Bedrock AgentCore and Strands Agents SDK

  3. Multi-agent orchestration with persistent context and secure tool access

  4. Long-running enterprise programs (SAP workflows)

  5. Production-grade reliability requirement (not pilot phase)

  6. Architecture uses Amazon Bedrock AgentCore with Strands Agents SDK

  7. Agents operate with persistent context and secure tool access

  8. Production-grade reliability achieved across long-running enterprise programs

  9. SAP integration as primary use case

  10. Multi-agent orchestration across specialized functions

Go to the source

AWS Machine Learning Blogaws.amazon.com

Publisher excerpt: Evolving from a traditional software as a service (SaaS) platform into a next-generation agentic AI platform meant orchestrating multiple specialized agents across long-running enterprise programs. Each agent operates with persistent context, secure tool access, and production-grade reliability. We…
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