ToolsThe story, in brief
How Podium is arming 10,000+ SMBs with AI agents
Not a pilot. Podium deployed AI agents to 10,000+ small businesses—and saw 300% growth.
The KeyNews take
Why it matters
Podium's 'Jerry' AI agent demonstrates real-world product-market fit for AI-powered customer service at scale. This is app-layer deployment of GPT-5, showing how SMBs are monetizing AI capabilities beyond enterprise.
The key facts
7 to know10,000+ SMBs armed with AI agents
300% growth attributed to AI agent deployment
Product name: 'Jerry' (AI teammate)
Built on OpenAI's GPT-5
Target market: Main Street small businesses
Use case: Customer service transformation
Published: December 11, 2025
Go to the source
OpenAI Blogopenai.com
Publisher excerpt: Discover how Podium used OpenAI’s GPT-5 to build “Jerry,” an AI teammate driving 300% growth and transforming how Main Street businesses serve customers.