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How to build agents with filesystems and bash

Sales call summarization costs dropped 75%. Here's how Vercel got Claude agents to navigate filesystems like code.

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AI agents and the coordination of work.AI illustration by KeyNews
The KeyNews take

Why it matters

Vercel demonstrates a practical pattern for building cheaper, higher-quality AI agents by leveraging LLMs' native understanding of filesystem operations and bash—reducing infrastructure complexity while cutting costs 4x on real workloads.

The key facts

7 to know
  1. Sales call summarization agent cost reduced from $1.00 to $0.25 per call (75% cost reduction)

  2. Deployed on Claude Opus 4.5

  3. Output quality improved alongside cost reduction

  4. Approach: filesystem tool + bash tool replacing custom tooling

  5. Pattern applied to text-to-SQL agents

  6. Agents leverage LLM training on code navigation for non-code structured data

  7. Use case examples: customer support tickets, sales transcripts, CRM data, conversation history

Go to the source

Vercel Blogvercel.com

Publisher excerpt: Many of us have built complex tooling to feed our agents the right information. It's brittle because we're guessing what the model needs instead of letting it find what it needs. We've found a simpler approach. We replaced most of the custom tooling in our internal agents with a filesystem tool and…
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