How To Keep Your AI Agents From Breaking The Internet
AI agents are live in production. Nobody is talking about what happens when they fail.
Why it matters
As AI agents move from sandbox to business-critical workflows, operational resilience and failure modes are becoming a board-level concern—not just a research problem. PagerDuty's exec articulates why agent drift and cascading failures could be 2026's biggest operational risk.
The key facts
8 to knowPagerDuty Executive Chair Jenn Tejada quoted on AI agent operational risks
Focus on agent drift, failure modes, and business disruption
Published July 2026 — signals agent deployment at scale is live
Frames agent reliability as infrastructure/governance challenge, not capability challenge
PagerDuty Executive Chair Jenn Tejada on AI agent failure modes
Agent drift and uncontrolled behavior as emerging business risk
Shift from agent capability focus to agent reliability and governance
AI agents moving into production workflows at scale
Go to the source
Forbes Innovationforbes.com
Publisher excerpt: PagerDuty Executive Chair Jenn Tejada explains why AI's next challenge isn't building smarter agents—it's keeping them from drifting, failing and disrupting business.