March 10, 2026via Pragmatic Engineer
How Uber uses AI for development: inside look
Why it matters
Uber's internal AI tools reveal the operational realities of enterprise AI deployment - from platform investment needs to token cost management concerns that other companies will face.
Key signals
- Uber built 4 internal agentic AI tools: Minion, Shepherd, uReview
- Token costs becoming a growing concern for AI tool rollouts
- Increased platform investment required for AI tool deployment
The hook
DEPLOYMENT: Not pilots. Uber deployed 4 internal AI agents across engineering workflows.
How Uber built Minion, Shepherd, uReview, and other internal agentic AI tools. Also, new challenges in rolling out AI tools, like more platform investment and growing concern about token costs