I paid Microsoft's premium Copilot agents to do my work - they were confidently bad at it
Microsoft's premium Copilot agents cost extra. They're confidently incompetent at actually doing work.
Why it matters
Microsoft's paid agent tier is shipping but failing at core job automation tasks—raising questions about whether enterprise customers are paying for vapor. This is a real-world stress test of agent reliability at the product level.
The key facts
9 to knowMicrosoft 365 premium Copilot agents tested in real-world workflow scenarios
Agent performance characterized as 'confidently bad' at task execution
Premium tier pricing model implies enterprise automation value prop
Hands-on evaluation reveals gap between marketing claims and actual capability
Published June 2026 — current product shipping with reliability issues
Microsoft 365 premium Copilot agents available for testing
Hands-on evaluation shows agents failing at autonomous work execution
Product ships with significant capability gaps vs. marketing claims
Agent reliability issues undermine enterprise adoption narrative
Go to the source
ZDNet AIzdnet.com
Publisher excerpt: Can you get a Copilot agent to do your work for you? I tried, but the AI wasn't ready to play along.