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Knowledge Management, The Tech World’s Step Child, May Be AI’s Salvation

Nobody is talking about knowledge management. But it might be the infrastructure AI actually needs to scale.

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People, judgement and the changing nature of work.AI illustration by KeyNews
The KeyNews take

Why it matters

As enterprises struggle with unstructured data challenges, knowledge management systems are emerging as critical infrastructure for AI deployment—a neglected area that could determine which companies extract real value from AI investments.

The key facts

8 to know
  1. Unstructured data identified as critical fuel for AI era

  2. Knowledge management historically underinvested in enterprise tech

  3. Data organization/structuring emerging as enterprise AI bottleneck

  4. Published May 2026 — timely strategic commentary on enterprise AI infrastructure gaps

  5. Article positions knowledge management as foundational to AI success

  6. Argues unstructured data is the primary fuel for AI systems

  7. Frames KM as historically underinvested, now critical

  8. Published May 2026 — reflects ongoing enterprise AI infrastructure gaps

Go to the source

Forbes Innovationforbes.com

Publisher excerpt: In an era when unstructured data is seen as the most critical fuel for the artificial era ahead, it’s time knowledge management had a seat at the table.
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