Lowe’s puts project expertise into every hand
Lowe's just deployed AI agents to 2,000+ stores. Not a chatbot. Actual project planning and execution assistance.
Why it matters
Major retailer moves beyond pilots: Lowe's launches production AI tools (Mylow, Mylow Companion) built on OpenAI, signaling enterprise adoption of AI for customer-facing workflows and employee augmentation at scale.
The key facts
11 to knowLowe's partnership with OpenAI
Two products launched: Mylow and Mylow Companion
AI-powered tools for home improvement project planning
Targets both customers and store associates
May 7, 2025 launch date
Focus on complex project navigation and completion
Partnership: Lowe's × OpenAI
Products: Mylow (customer tool) + Mylow Companion (associate tool)
Use case: Home improvement project planning, navigation, completion guidance
Deployment scope: Appears to be in-store and app-based for customers
Published on OpenAI official blog (May 7, 2025) — indicates official launch/partnership announcement
Go to the source
OpenAI Blogopenai.com
Publisher excerpt: Lowe’s partnered with OpenAI to build Mylow and Mylow Companion, AI-powered tools that bring expert help to both customers and store associates—making complex home improvement projects easier to plan, navigate, and complete.