ToolsMarch 31, 2026via Salesforce Newsroom
Meet the new Slack
Why it matters
Salesforce is productizing AI workflow automation at scale through Slack's massive user base, positioning enterprise communication as the new control layer for agent-driven operations.
Key signals
- Published March 31, 2026 — timing suggests major feature announcement
- Slack integration with Salesforce AI infrastructure
- 750K+ active workspace user base as distribution channel
- Product ships with AI agent capabilities built-in
- Enterprise workflow automation via communication platform
The hook
Slack just shipped AI agents into 750K workspaces. Here's what changes.