ToolsThe story, in brief

Meet the new Slack

Slack just shipped AI agents into 750K workspaces. Here's what changes.

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The KeyNews take

Why it matters

Salesforce is productizing AI workflow automation at scale through Slack's massive user base, positioning enterprise communication as the new control layer for agent-driven operations.

The key facts

5 to know
  1. Published March 31, 2026 — timing suggests major feature announcement

  2. Slack integration with Salesforce AI infrastructure

  3. 750K+ active workspace user base as distribution channel

  4. Product ships with AI agent capabilities built-in

  5. Enterprise workflow automation via communication platform

Go to the source

Salesforce Newsroomsalesforce.com

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