AgentsSeptember 10, 2026via The Verge AI
Meta’s Muse AI works and creeps me out
Why it matters
Meta launches its first agentic productivity assistant with real autonomous capabilities (shopping, email, trip planning), but a hands-on review surfaces a critical practitioner concern: the privacy and data-harvesting footprint of agents operating at scale on personal tasks.
Key signals
- Meta Muse: autonomous agent for shopping, emails, trip-planning, and busywork tasks
- Agent autonomously collects user data at scale — privacy/transparency concern flagged by reviewer
- First Meta productivity agent (prior focus was entertainment/consumer)
- Hands-on performance review: agent 'generally worked as expected' but data collection 'unnerving'
- Meta Muse: new AI agent for productivity (shopping, emails, trip-planning)
- Agent performs autonomous actions on user's behalf
- Review highlights significant data collection and privacy concerns
- First major productivity-focused agent from Meta
- User experience mixed: functionality works but autonomy raises red flags
The hook
Meta's Muse agent works—but the data it autonomously collects about you is the real story.
I turned my Muse assistant into a purple cat. | Screenshot: The Verge
Meta has launched its new Muse assistant, marking the company's first real foray into AI-powered productivity tools. The company says its AI agent can "take the busywork off your plate" by helping you with online shopping, email…