‘Now We Can Know Everything and Do Anything,’ Jensen Huang Says at Dreamforce
Salesforce ships Koa, its first reasoning model for CRM — built on NVIDIA Nemotron, marking the first major vendor integration of reasoning tech into enterprise software.
Why it matters
Salesforce is productizing reasoning capabilities directly into CRM workflows via a custom model (Koa) built on NVIDIA's foundation. This is the frontier-to-product bridge: reasoning moves from lab benchmark to the enterprise tool millions use daily.
The key facts
9 to knowSalesforce releases Koa, first CRM reasoning model
Koa built on NVIDIA Nemotron 3 Super foundation
Jensen Huang appeared at Dreamforce with Marc Benioff
Announcement positions reasoning as native CRM capability, not bolted-on AI feature
Published September 15, 2026
Salesforce announced Koa, described as its first CRM reasoning model
Koa is built on NVIDIA Nemotron 3 Super
Announcement made at Dreamforce 2026 with Jensen Huang and Marc Benioff onstage
Koa positions reasoning as native to CRM, not bolt-on chat
Go to the source
NVIDIA Blogblogs.nvidia.com
Publisher excerpt: Know everything. Do anything. That was the message NVIDIA founder and CEO Jensen Huang brought to Salesforce Dreamforce Tuesday, joining CEO Marc Benioff onstage in an appearance that coincided with the announcement of Koa — Salesforce’s first CRM reasoning model, built on NVIDIA Nemotron 3 Super.…