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Oktane '26 - Fintech Equals went from no AI to AI everywhere, then got selective

Not every AI gets deployed. How a fintech learned to pick agents over automation — and when to keep humans in the loop.

Illustration of independent geometric mechanisms passing paper tasks along branching amber tracks.
AI agents and the coordination of work.AI illustration by KeyNews
The KeyNews take

Why it matters

As enterprises flood with agentic AI, selection and governance become the real challenge. Identity, permissions, and audit trails emerge as non-negotiable infrastructure for production agent deployments.

The key facts

5 to know
  1. Fintech case study: selective agent adoption after initial 'AI everywhere' phase

  2. Identity and permissions governance as critical agent infrastructure requirement

  3. Agent vs. automation vs. human judgment trade-off framework in practice

  4. Audit trails and compliance as operational necessity for agentic systems

  5. Okta Oktane 2026 conference venue

Go to the source

diginomicadiginomica.com

Publisher excerpt: The Okta customer explains how it chooses between agents, automation and human judgement - and why identity, permissions and audit trails matter as AI takes on more work.
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