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OpenAI now lets teams make custom bots that can do work on their own

OpenAI just shipped workspace agents to Business and Enterprise. Teams can now deploy custom bots that operate autonomously on real workflows—Gmail drafts, Slack reports, web research. No coding required.

Paper-cut illustration of a coral software window opening into a three-dimensional drafting space.
New tools for building and creating with AI.AI illustration by KeyNews
The KeyNews take

Why it matters

OpenAI is moving agents from research/demo into production for paying teams. This is the first major platform play to make autonomous agents accessible at scale, directly competing with the viral agent narrative and capturing enterprise workflow automation demand.

The key facts

5 to know
  1. Workspace agents now available on Business, Enterprise, Edu, and Teachers plans

  2. Example use cases: product feedback aggregation to Slack, sales email drafting in Gmail

  3. OpenClaw (formerly Clawdbot/Moltbot) went viral before founder Peter Steinberger joined OpenAI

  4. Reflects broader momentum around AI agents as autonomous task performers

  5. Cloud-based deployment model (not on-device)

Go to the source

The Verge AItheverge.com

Publisher excerpt: OpenAI is giving users of its Business, Enterprise, Edu, and Teachers plans access to cloud-based "workspace" agents available in ChatGPT that can perform business tasks. In its blog post, OpenAI gives examples of agents like one that finds product feedback on the web and sends a report in Slack…
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