WorkThe story, in brief

OpenAI wants you to use AI — but not to train its AI

OpenAI fired contractors for using AI to review AI. The reason: model collapse—and it's happening at scale.

Illustration of two anonymous hands arranging task cards around an amber tool on a shared desk.
People, judgement and the changing nature of work.AI illustration by KeyNews
The KeyNews take

Why it matters

OpenAI discovered many of its data-labeling contractors were using AI tools to complete human-review tasks meant to improve model quality. This undermines a core mitigation against model collapse—a documented phenomenon where AI trained on AI-generated text degrades. The incident reveals both the operational challenge of enforcing quality boundaries in contractor networks and the real cost of the collapse risk to frontier labs.

The key facts

14 to know
  1. OpenAI hired contractors to read ChatGPT prompts and provide human feedback to improve responses

  2. Many contractors used AI tools (including Grammarly, GPTZero, other AI detection tools) to complete the work despite explicit contractual prohibition

  3. Contractors' working conditions explicitly stated: 'Do not use AI detection tools, or AI yourself… Reviewers may not use AI either, including Grammarly and AI translation'

  4. OpenAI fired multiple contractors for the violation; exact number not disclosed by 404 Media

  5. One anonymous contractor told 404 Media the practice was common: 'In a group of thousands, there are tons that have been caught'

  6. OpenAI's stated concern: model collapse—AI models trained on AI-generated text perform worse than predecessors

  7. OpenAI declined to comment on the scope or scale of the enforcement action

  8. Report source: 404 Media (original reporting)

  9. OpenAI contractors using AI to generate feedback despite explicit contract prohibitions

  10. Contractor reports widespread practice: 'tons have been caught' in groups of thousands

  11. Model collapse risk: AI trained on AI-generated text performs worse than predecessors

  12. Contract terms explicitly forbade AI tools including Grammarly and GPTZero

  13. OpenAI declined to comment on the number of contractors fired or prevalence

  14. Incident reported by 404 Media; no independent verification of scale

Go to the source

Computerworldcomputerworld.com

Publisher excerpt: Here’s an interesting concept: an AI company that fires people for using AI. It sounds like a strange way to run a company but there’s a real reason behind it. OpenAI has been hiring contractors who have been tasked with reading ChatGPT users’ prompts to help improve responses by providing some…
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