Pega expands AI platform with agent orchestration, development tools and new pricing model
Pegasystems just shipped agent orchestration into its core platform. Enterprise workflows just got a lot more autonomous.

Why it matters
Pega is moving beyond AI-as-feature into AI-as-architecture, shipping agent orchestration and governance tools that let enterprises deploy autonomous agents at scale without losing control. This signals the shift from chatbots to production-grade agentic systems in mission-critical workflows.
The key facts
5 to knowAgent orchestration capability released at PegaWorld conference
New development tools for AI agent deployment
Updated pricing model to address cost control concerns
Focus on governance and reliability for enterprise deployment
Positioned for mission-critical business processes
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Publisher excerpt: Workflow automation vendor Pegasystems Inc. today unveiled a broad set of artificial intelligence enhancements aimed at helping enterprises deploy AI agents in mission-critical business processes while maintaining governance, reliability and cost control. Announced at the company’s PegaWorld…