Rival AI agents, Instinct and Meta’s Muse, both add the ability to make calls
Two rival agent platforms just crossed the same capability threshold—phone calls—on the same day. Restaurant reservations and subscription cancellations aren't sci-fi anymore.
Why it matters
Instinct and Meta's Muse both shipping voice-calling capabilities signals that multi-step autonomous work is moving from pilots to real-world deployment. This is the agent race materializing in end-user workflows.
The key facts
9 to knowInstinct added phone-call capability
Meta's Muse added phone-call capability
Both announced same week (Sep 17, 2026)
Use cases: restaurant reservations, subscription cancellations
Demonstrates autonomous agent multi-step task execution
Instinct agent added calling capability
Meta's Muse agent added calling capability
Both launches within same week (Sep 17, 2026)
Agents moving from chat/text to voice/real-world actions
Go to the source
TechCrunch AItechcrunch.com
Publisher excerpt: People can use these assistants to make restaurant reservations and cancel subscriptions