Salesforce Agentic Enterprise Index: Agent Deployments More Than Double Year-Over-Year
Agent deployments more than doubled in a year — and Salesforce just mapped where they're actually working.
Why it matters
Real adoption data shows agents are moving from pilot to production across industries. Practitioners need to understand deployment patterns, ROI signals, and trust-building practices as agents scale beyond early adopters.
The key facts
9 to knowAgent deployments more than doubled year-over-year (Feb 2025 - Apr 2026)
Analysis covers Agentforce customers actively leveraging agents
Study includes industry-by-industry deployment breakdowns
Focus on trust, ROI recognition, and production readiness
Agent deployments more than doubled YoY (Feb 2025–Apr 2026)
Data sourced from Agentforce users consistently leveraging agents
Multi-industry adoption patterns tracked
ROI recognition and trust-building metrics included
Covers February 2025 to April 2026 observation window
Go to the source
Salesforce Newsroomsalesforce.com
Publisher excerpt: An analysis of Agentforce usage among businesses consistently leveraging agents from February 2025 to April 2026 shows how different industries deploy AI agents while building trust and recognizing ROI.