ToolsThe story, in brief
Salesforce announces an AI-heavy makeover for Slack, with 30 new features
30 new AI features. Slack just became a productivity layer, not a chat tool.
The KeyNews take
Why it matters
Salesforce is weaponizing AI to transform Slack from communication platform into an autonomous workflow engine, directly competing with agentic AI products and forcing enterprise software to choose: evolve or be disrupted.
The key facts
4 to knowSalesforce announces 30 new AI-heavy features for Slack
Published March 31, 2026
Positions Slack as AI-first productivity platform
Competitive signal against agentic AI startups targeting enterprise workflows
Go to the source
TechCrunch AItechcrunch.com
Publisher excerpt: Slack just got a whole lot more useful.