Salesforce expands Headless Data 360 for MCP so developers can bring insights to agents
Salesforce just opened Data 360 directly to agents via MCP — governed customer context without the API layer.
Why it matters
Data access infrastructure for agents is maturing. Salesforce is removing friction between customer data systems and autonomous workflows, enabling agents to operate on governed, real-time context without custom integrations.
The key facts
10 to knowSalesforce launches Headless Data 360 for Model Context Protocol (MCP)
Enables agents to access governed customer context directly
Developers can build, transform, map, segment, and activate fields for agent workflows
Positions data governance and context delivery as core to agentic AI infrastructure
Announcement date: August 19, 2026
Headless Data 360 for Model Context Protocol (MCP) launched
Agents now get direct access to governed customer context
Developers can build, transform, map, segment, and activate fields for agents
Framed as agent-native data layer, not query API
Published Aug 19, 2026
Go to the source
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Publisher excerpt: Agentic artificial intelligence runs on data, so Salesforce Inc. today announced it’s launching Headless Data 360 for Model Context Protocol to provide that data directly to agents, allowing them access to relevant, governed customer context. Teams can do more than query data through Data 360. Now…