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Salesforce introduces Enterprise AI Harness, AI Control Plane

Salesforce launches control-plane infrastructure for enterprise agents—the plumbing that turns LLMs into production-grade autonomous systems.

Illustration of independent geometric mechanisms passing paper tasks along branching amber tracks.
AI agents and the coordination of work.AI illustration by KeyNews
The KeyNews take

Why it matters

Enterprise AI agents are moving from proof-of-concept to scale. Salesforce's 'Enterprise AI Harness' and control plane address the hard problem: how operators actually manage, govern, and orchestrate autonomous systems across an organization without chaos.

The key facts

4 to know
  1. Salesforce previewed two offerings for building and managing AI agents

  2. Agent customization includes prompts, database connectors, and technical assets

  3. Control-plane positioning suggests governance and orchestration focus for multi-agent deployments

  4. Targets the operational layer—how enterprises run agents at scale, not model capability

Go to the source

SiliconAnglesiliconangle.com

Publisher excerpt: Salesforce Inc. today previewed two offerings that will help customers build and manage artificial intelligence agents. Developers turn a large language model into an agent by extending it with various add-ons. Those add-ons can include prompts, database connectors and a range of other technical…
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