Salesforce introduces Enterprise AI Harness, AI Control Plane
Salesforce launches control-plane infrastructure for enterprise agents—the plumbing that turns LLMs into production-grade autonomous systems.

Why it matters
Enterprise AI agents are moving from proof-of-concept to scale. Salesforce's 'Enterprise AI Harness' and control plane address the hard problem: how operators actually manage, govern, and orchestrate autonomous systems across an organization without chaos.
The key facts
4 to knowSalesforce previewed two offerings for building and managing AI agents
Agent customization includes prompts, database connectors, and technical assets
Control-plane positioning suggests governance and orchestration focus for multi-agent deployments
Targets the operational layer—how enterprises run agents at scale, not model capability
Go to the source
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Publisher excerpt: Salesforce Inc. today previewed two offerings that will help customers build and manage artificial intelligence agents. Developers turn a large language model into an agent by extending it with various add-ons. Those add-ons can include prompts, database connectors and a range of other technical…