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Salesforce Partners with Databricks to Help AI Agents Turn Trusted Data into Trusted Action

Salesforce + Databricks just shipped federated AI agents. Here's what enterprises actually get.

Illustration of independent geometric mechanisms passing paper tasks along branching amber tracks.
AI agents and the coordination of work.AI illustration by KeyNews
The KeyNews take

Why it matters

Salesforce and Databricks are shipping integrated infrastructure for enterprise AI agents—combining data governance, identity management, and agent orchestration across both platforms. This matters because it signals the shift from isolated AI pilots to production agent ecosystems that enterprises need to actually control and audit.

The key facts

12 to know
  1. Expanded Zero Copy infrastructure with governance features

  2. Federated Authentication and identity mapping capabilities

  3. Metadata-aware access controls

  4. Federated Search and MCP integrations

  5. MuleSoft Agent Scanners added

  6. Agent Fabric and Databricks Unity AI Gateway

  7. New Slack integrations for agent access

  8. Focus on enterprise agent governance and discovery

  9. MuleSoft Agent Scanners and Agent Fabric

  10. Databricks Unity AI Gateway for agent governance

  11. Slack integrations for agent orchestration

  12. Focus on cross-platform agent discovery and tool access

Go to the source

Salesforce Newsroomsalesforce.com

Publisher excerpt: Expanded Zero Copy infrastructure with new governance features including Federated Authentication, identity mapping, and metadata-aware access controls. New Federated Search, MCP integrations, MuleSoft Agent Scanners, Agent Fabric, and Databricks Unity AI Gateway capabilities help people and AI…
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