ToolsThe story, in brief
Slack is where your team works. Now it’s where your agents work too
Not a pilot. Slack is now a native home for AI agents—Salesforce ships autonomous workflows directly into the platform 300M+ teams rely on daily.
The KeyNews take
Why it matters
Salesforce is embedding autonomous agents into Slack's core workflow layer, making AI execution native to where teams already collaborate. This shifts agents from experimental tools to production infrastructure for enterprise teams.
The key facts
5 to knowSlack integrating AI agents as native capability
Deployment across 300M+ daily active users
Agents execute workflows directly within Slack (not via external APIs)
Published April 15, 2026 — indicates 2026 product roadmap maturity
Salesforce positioning agents as team productivity layer, not standalone tools
Go to the source
Salesforce Newsroomsalesforce.com