Staff too scared of the AI axe to pick it up, Forrester finds
NOBODY TALKING: Everyone is focused on model benchmarks. Nobody is talking about the real blocker: employees are too afraid to use AI tools.

Why it matters
Enterprise AI adoption is hitting a psychological wall, not a technical one. Forrester's research reveals workforce anxiety about job displacement is actively suppressing tool adoption—a critical finding for leaders building AI strategies that require end-user buy-in.
The key facts
5 to knowForrester study documents employee fear of AI adoption in workplace
Fear of job displacement cited as primary adoption barrier
Workforce anxiety directly correlates with tool underutilization
Published March 26, 2026
Reveals gap between AI capability deployment and actual organizational use
Go to the source
The Register AI/MLgo.theregister.com