WorkThe story, in brief

Stop Selling Code – Start Sending Assurance As A Service

Software dev shops are facing an identity crisis: if agents write the code, who's liable when it breaks in production?

Illustration of two anonymous hands arranging task cards around an amber tool on a shared desk.
People, judgement and the changing nature of work.AI illustration by KeyNews
The KeyNews take

Why it matters

As agentic AI commoditizes code production, the business model for software development services is shifting from delivery to accountability—a structural change in how tech leaders buy and manage AI-assisted development.

The key facts

9 to know
  1. Agentic software development lowering barriers to application building

  2. Accountability gap emerging when AI-generated code becomes business-critical

  3. Software development service providers facing commoditization of code production

  4. Market shift from code delivery to assurance/accountability models

  5. Forrester report: 'Reinventing Software Development Services For The Age Of AI Coding'

  6. Agentic software development lowering barriers to building applications

  7. Accountability gap emerging: who is liable when AI-generated software becomes business-critical

  8. Software development services commoditization thesis

  9. New business model: assurance-as-a-service replacing code-as-a-service

Go to the source

Forrester Blogforrester.com

Publisher excerpt: Agentic software development is lowering the barrier to building applications, but it is also exposing a harder question for technology leaders: Who is accountable when AI-generated software becomes business-critical? My new report Reinventing Software Development Services For The Age Of AI Coding…
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