WorkThe story, in brief
The Customer Identity And Access Management Solutions Landscape, Q3 2026 Is Live
AI agents are now a new identity type. CIAM vendors are scrambling to manage them.
The KeyNews take
Why it matters
As AI agents proliferate in production, identity and access management is evolving to treat agents as a new class of principals requiring authentication, authorization, and audit. This reflects a real operational shift in how enterprises secure their systems.
The key facts
7 to knowAI agents identified as new identity type in CIAM
CIAM solutions now enabling management of inbound agent access
Forrester Q3 2026 CIAM landscape report
Three primary drivers identified in CIAM landscape
AI agents identified as new identity type in CIAM landscape
CIAM solutions increasingly managing inbound access for AI agents
Three primary drivers identified in 2026 CIAM market
Go to the source
Forrester Blogforrester.com
Publisher excerpt: The 2026 installment of the customer identity and access management (CIAM) landscape report has just published. The report identifies three primary drivers in the CIAM landscape. AI agents are a new identity type in CIAM. In our research, we found that CIAM solutions are increasingly enabling…