The real future of work in healthcare
Healthcare's productivity crisis won't be solved by hiring or tech alone. McKinsey argues the answer is human-AI workflows—and it's reshaping how providers think about automation.
Why it matters
As healthcare faces a staffing crisis, the strategic question isn't whether to automate, but how to design workflows where humans and AI complement each other. This reflects a broader shift in how enterprise AI is being deployed beyond just capability gains.
The key facts
9 to knowMcKinsey positioning healthcare productivity as solvable through human-AI workflows, not pure automation
Frames automation as a productivity solution to healthcare staffing/capacity crisis
Published July 2026 (future date—verify publication timing)
Focus on workflow integration rather than technology capability
Healthcare facing productivity crisis
Human-AI workflows framed as core solution
McKinsey perspective on future of work
No specific financial or capability metrics provided
Published July 2026
Go to the source
McKinsey Insightsmckinsey.com
Publisher excerpt: Healthcare is in a productivity crisis that more hiring and more technology alone will not solve. The next era of care depends on making automation work through human–AI workflows.