Trust in the Era of Agents: Highlights from the 2nd Annual Trusted AI Impact Report
Enterprise AI is shifting from assistants to autonomous agents. Here's what trust actually means at scale.
Why it matters
As AI moves from generative assistants to autonomous agents, enterprise leaders face new governance and trust challenges. Salesforce's 2nd annual report signals that trust frameworks are becoming table-stakes for deployment, not optional.
The key facts
10 to knowSalesforce's 2nd Annual Trusted AI Impact Report published May 2026
Focus on transition from predictive → generative → agentic AI
Trust positioned as #1 enterprise value for AI deployment
Shift from AI assistants to autonomous agent models
Enterprise governance and trust frameworks emerging as deployment requirement
Salesforce 2nd Annual Trusted AI Impact Report published
Focus on trust across predictive, generative, and agentic AI eras
Enterprise AI shifting from assistants to autonomous agents
Trust positioned as #1 value for Salesforce
Report addresses governance and accountability in agentic systems
Go to the source
Salesforce Blogsalesforce.com
Publisher excerpt: At Salesforce, trust is our #1 value and has stayed at the forefront of our work from the predictive, generative to now agentic AI era. As enterprise AI shifts from assistants to autonomous…