WorkThe story, in brief

U.S. Workers Are More Wary of AI Than Their Global Peers. Here’s How Leaders Can Help

43% more skeptical. U.S. workers are the outlier in the global AI adoption story — and leaders need a playbook.

Illustration of two anonymous hands arranging task cards around an amber tool on a shared desk.
People, judgement and the changing nature of work.AI illustration by KeyNews
The KeyNews take

Why it matters

AI workplace adoption isn't just a technology problem—it's a trust and change management challenge. Understanding regional resistance patterns helps enterprise leaders design better rollout strategies and avoid adoption failures.

The key facts

7 to know
  1. Salesforce survey of 1,500+ desk workers across four continents

  2. American workers 43% more likely than global average to be skeptical of AI

  3. Regional variance in AI workplace acceptance suggests cultural/economic factors at play

  4. Enterprise leadership guidance framed around addressing worker skepticism as strategic opportunity

  5. U.S. workers 43% more likely to be skeptical of AI than global average

  6. Data from May 2026

  7. Focus on enterprise leader accountability in addressing adoption resistance

Go to the source

Salesforce Newsroomsalesforce.com

Publisher excerpt: At first glance, it’s a little bit of a head-scratcher: A Salesforce survey of more than 1,500 desk workers spanning four continents found that American workers are 43% more likely than the average global worker to be skeptical of AI. That skepticism, however, isn’t necessarily a warning, but a…
Read original report
Back to today's editionMore work news

Keep reading

Related stories

More from Work